Privacy Policy for Azzurro Mare Tours
This Privacy Policy describes how Azzurro Mare Tours collects, uses, and shares personal information of users of our site. Azzurro Mare Tours, located at 12 Via del Porto, Floor 3, Naples, Campania, 80133, Italy, is committed to protecting your privacy.
Information We Collect
We collect information from you when you:
- Browse our site: We collect information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Make a booking or inquiry: We collect your name, contact information (such as phone number and email address), travel preferences, and any other information you provide to us.
- Subscribe to our newsletter: We collect your email address.
- Contact us: We collect your name, contact information, and the content of your communication.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services: We use your information to process bookings, respond to inquiries, personalize your experience, and improve our online platform.
- To communicate with you: We use your information to send you booking confirmations, updates about your tours, promotional materials (with your consent), and respond to your inquiries.
- To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
- For security purposes: We may use your information to protect our site and our users from fraud, security breaches, and other illegal activities.
- For analytical purposes: We use your information to analyze trends, track website traffic, and improve our marketing efforts.
Legal Basis for Processing
We process your personal information on the following legal bases:
- Your consent: We rely on your consent to send you promotional materials and use certain cookies. You have the right to withdraw your consent at any time.
- Performance of a contract: We process your personal information when it is necessary to fulfill a contract with you, such as processing your booking.
- Legitimate interests: We process your personal information when it is necessary for our legitimate interests, such as improving our services and preventing fraud, provided that your interests and fundamental rights do not override those interests.
- Compliance with a legal obligation: We process your personal information when it is necessary to comply with a legal obligation.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service providers: We share your information with third-party service providers who assist us with website hosting, payment processing, email marketing, and other services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business partners: If we offer a service in conjunction with a business partner, we may share your information with that partner.
- Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
- Other parties with your consent: We may share your information with other parties with your consent.
International Transfers
Your information may be transferred to and processed in countries outside of Italy and the European Economic Area (EEA). We will take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.
Your Rights
You have the following rights regarding your personal information:
- Right to access: You have the right to request access to your personal information.
- Right to rectification: You have the right to request that we correct inaccurate or incomplete personal information.
- Right to erasure: You have the right to request that we erase your personal information under certain circumstances.
- Right to restriction of processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to object: You have the right to object to the processing of your personal information under certain circumstances.
- Right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Right to lodge a complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have infringed your data protection rights.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, firewalls, and access controls.
Cookies
Our site uses cookies. Cookies are small text files that are stored on your device when you visit our site. We use cookies to personalize your experience, analyze website traffic, and target advertising. You can control cookies through your browser settings.
Links to Other Websites
Our site may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of all websites you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Azzurro Mare Tours 12 Via del Porto, Floor 3, Naples, Campania, 80133, Italy